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디지털 도서관에서의 도서관불안과 측정도구 분석

Library Anxiety and Library Anxiety Scale in the Digital Library Environment

한국문헌정보학회지 / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2004, v.38 no.2, pp.29-47
권나현 (명지대학교)
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초록

본고는 도서관 정보 서비스 및 이용자교육의 중요한 연구 영역인 도서관 불안에 관한 연구를 디지털 도서관 환경 측면에서 새로이 검토하였다. 특히 본 논문은 디지털 도서관이 활성화 되기 전에 개발되어 현재까지 대부분의 도서관 불안 연구에서 측정도구로 사용된 Bostick(1992)의 도서관불안척도(Library Anxiety Scale: LAS)를 분석하면서 디지털 도서관 환경에서의 변화(예: 디지털 참고 정보봉사, 원격 이용의 증가, 서지교육에서 정보이용교육으로의 질적 전환 등)를 충분히 수용하지 못하고 있는 그 도구의 한계점을 파악한 후, 이 논의를 토대로 정보이용과 관련된 불안을 측정할 수 있는 새로운 도구개발의 필요성과 방향을 제시하고자 하였다.

keywords
Library anxiety, Library Anxiety Scale, Digital library anxiety, Information anxiety, Information Literacy Anxiety Scale, Scale development, Affective barriers, Library anxiety, Library Anxiety Scale, Digital library anxiety, Information anxiety, Information Literacy Anxiety Scale, Scale development, Affective barriers

Abstract

As affective barriers to library and information use, library anxiety(Mellon, 1986) has been studied in reference/information services and bibliographic instructions. The paper revisits Mellon's theory of library anxiety and Bostick's(1992) Library Anxiety Scale(LAS) in the digital library environment. In particular, this study attempts to address the inadequacy of the continued applications of LAS in the digital library environment, although the scale has been used unquestionably as the instrument measuring library anxiety. This contention was substantiated by three service trends in digital libraries(i.e., digital reference services, remote access, and transition from bibliographic instructions to information literacy) and by re-analyses of published library anxiety research papers in recent years. This study addresses the need for scale development that could measure anxieties of digital library users. It also suggests Information Literacy Anxiety Scale(ILAS) as a direction for the new scale.

keywords
Library anxiety, Library Anxiety Scale, Digital library anxiety, Information anxiety, Information Literacy Anxiety Scale, Scale development, Affective barriers, Library anxiety, Library Anxiety Scale, Digital library anxiety, Information anxiety, Information Literacy Anxiety Scale, Scale development, Affective barriers

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